## Link to original module https://dolphinwebsolution.com/shop/helpdesk-for-magento.html ## Features to be implemented - [x] Allow customers/admin to create and manage tickets. - [x] Select Specific product item or the entire order. - [x] Flexible ticket assign and track system. - [x] Receive instant email notifications. - [x] Create multiple departments. - [x] Customizable Predefined Frequent Response. - [x] SuperAdmin feature for managing all tickets. - [x] Internal discussion for assignees regarding tickets. - [x] Reopen and Auto close tickets after specified days. ### Magento versions - 2.4.x ### Module Versions (if applicable) - 1.0.0 ## Contributors Anil Suthar - dolphinwebsolution.com - @dolphinwebsolution ## Hyvä Module Name - Composer package: hyva-themes/magento2-dolphin-helpdesk - Gitlab repo: hyva-themes/hyva-compat/magento2-dolphin-helpdesk - Magento name: Hyva_DolphinHelpdesk