Dolphin - Helpdesk

Link to original module

https://dolphinwebsolution.com/shop/helpdesk-for-magento.html

Features to be implemented

• Allow customers/admin to create and manage tickets.
• Select Specific product item or the entire order.
• Flexible ticket assign and track system.
• Receive instant email notifications.
• Create multiple departments.
• Customizable Predefined Frequent Response.
• SuperAdmin feature for managing all tickets.
• Internal discussion for assignees regarding tickets.
• Reopen and Auto close tickets after specified days.

Magento versions

• 2.4.x

Module Versions (if applicable)

• 1.0.0

Contributors

Anil Suthar - dolphinwebsolution.com - @dolphinwebsolution

Hyvä Module Name

• Composer package: hyva-themes/magento2-dolphin-helpdesk
• Gitlab repo: hyva-themes/hyva-compat/magento2-dolphin-helpdesk
• Magento name: Hyva_DolphinHelpdesk